Computer shop in Andorra: where to buy your gaming PC (2026 guide)
How to choose a computer shop in Andorra for your gaming PC: warranty, testing, support and an invoice with IGI. Plus what Andorran rules say if you bring one in from Spain or France: the €300 allowance, 4.5% IGI and the end of the small-parcel exemption.
In this article
If you're looking for a computer shop in Andorra to buy a gaming PC, check four things: that they build and test the PC before handing it over, that the warranty is handled here, that you can talk to someone in person and that the invoice shows the IGI clearly itemised. Buying within the country also saves you paperwork: the price already includes 4.5% IGI and there's no customs involved. If you bring the computer in from Spain or France, you still pay IGI when you enter (the traveller's allowance is €300) and the warranty stays on the other side of the border.
Below you'll find the criteria for comparing shops, the customs rules in force in October 2026 with links to official Andorran sources, some worked examples and what MEGA SYSTEM offers from its shop in Escaldes-Engordany.
What to look for in a computer shop in Andorra before buying a gaming PC
A gaming PC isn't an appliance you take out of the box and forget about. It has a dozen components from different manufacturers, drivers that are updated often and temperatures that depend on how it was built. That's why where you buy it matters as much as what you buy.
A warranty handled in the country
In Andorra, the Llei 13/2013 de competència efectiva i protecció del consumidor, the consumer protection act, sets a minimum legal warranty of two years for durable goods and allows the shop to extend it with a commercial warranty. The same law states that repair or replacement due to a lack of conformity must be free of charge, including shipping costs.
The practical question is a different one: who handles that warranty, and where? If the shop has its own workshop in the country, you take the PC in, they tell you what's wrong and no parcel crosses the border. If the warranty depends on sending the PC to the manufacturer or to another country, expect to spend some time without a computer.
Assembly and testing before delivery
You can tell a well-built PC by its noise, its temperatures and its stability. Ask what tests they run and for how long. As a reasonable minimum, they should include:
Stress tests on the processor and graphics card, monitoring temperatures and clock speeds.
A RAM test with the XMP or EXPO profile enabled, which is where many stability errors show up.
Updated BIOS and drivers, with the system ready to game.
Tidy cable management and tuned fan curves, so the PC doesn't make more noise than necessary.
A long test means that if a part is faulty, the fault shows up in the shop and not at your home.
Support in person (and from people)
When something isn't right, being able to walk into the shop with your PC under your arm saves a lot of time. Also pay attention to how they respond before you buy: if the chat is handled by a person who knows the components, that's a good sign of what the after-sales service will be like.
An invoice with IGI itemised
Andorra has no VAT: instead it has the general indirect tax, or IGI (impost general indirecte), whose standard rate is 4.5% according to the Govern d'Andorra. A shop established in the country gives you an Andorran invoice with IGI included in the price. If you're buying for a company, ask for the NRT (tax registration number) and itemised IGI to appear on it: you need them for your accounts and to deduct the tax if your company files IGI returns.
Realistic delivery times
Ask how long assembly and testing take, and when the PC will reach you. A clear timeframe in writing is worth more than a vague promise. Also check whether they deliver the PC to your parish or whether you can collect it from the shop free of charge.
Returns and exchanges: ask beforehand
Llei 13/2013 regulates the right of withdrawal for cases where the shop offers it or where a regulation requires it depending on how the sale is made. That's why it's worth asking before you pay what happens if you're not happy with the PC, and getting the answer in writing.
What's the best computer shop in Andorra?
It's one of the most common searches, and the honest answer is that it depends on what you need. Each shop has different strengths, so the useful thing is to compare them using the same questions:
Who builds the PC and what tests do they run before delivering it?
How many years of warranty does it have, and where is it repaired?
Can I talk to someone in person or by chat before and after buying?
Does the price include IGI? Can you issue an invoice with an NRT if I'm buying for my company?
When will the PC arrive, and what happens if I'm not happy with it?
If a shop answers everything clearly and in writing, it's very likely to be a good shop for you.
Buying in Andorra or ordering from Spain or France: what the rules say in 2026
Andorra isn't part of the European Union, but it has a customs union with the EU for industrial products (chapters 25 to 97 of the Harmonised System), which includes computers. In practice, a PC arriving from Spain or France pays no customs duty, but it does pay IGI when it enters Andorra. These are the rules worth knowing.
If you bring it in yourself: a €300 allowance per person
Under the text refós de la Llei de l'IGI, the consolidated IGI act (article 23), and Llei 33/2012 on customs allowances, goods you carry in your luggage are exempt up to €300 per person (€150 for children under 15), provided they're for personal use. There's an important detail: the value of a single item can't be split. A €1,200 PC doesn't fall within the allowance, so you have to declare it to the Duana (Andorran customs) and pay IGI on its full value.
In addition, the taxable base for IGI on an import includes taxes paid abroad and transport costs to Andorra (article 51 of the same law). In other words: if you paid Spanish VAT and don't reclaim it, the 4.5% is calculated on the VAT-inclusive price.
If you order online: there's no longer an exemption for small parcels
Until the end of 2023, the IGI law exempted imports of up to €22 and, for shipments to private individuals, imports of up to €220 bought with the taxes of the country of origin. Llei 5/2023 abolished that article with effect from 1 January 2024. Since then, purchases arriving by courier pay IGI even if they're of low value.
Customs clearance is handled by the delivery company or a customs agent, and there may be a handling fee: ask before you buy, because on a small order it makes a noticeable difference.
Another point: according to the Spanish Tax Agency (Agencia Tributaria), when the shop itself ships the goods outside the EU, the sale is a VAT-exempt export. If a Spanish shop ships the PC to you in Andorra, it should invoice without VAT and you pay the IGI when you receive it. If it charges you VAT, you'll end up paying both taxes.
Reclaiming Spanish or French VAT
If you buy in person in Spain, as an Andorran resident you can request a VAT refund. In the shop you prove your identity and residence and ask for the invoice and the electronic refund document (DER); when you leave, you validate it at a DIVA terminal at the border, such as the one at the La Farga de Moles customs post. The goods must leave the EU in your luggage within three months, according to the Agencia Tributaria.
France has a similar system, the détaxe, which is validated at PABLO terminals when you leave the country. According to French customs, it's for non-EU residents over 16 and for purchases of more than €100 in the same shop over a period of one to three days. In both cases, even if you get the tax back, you pay IGI on anything above the allowance when you enter Andorra.
Warranty and returns from abroad
This is the part people look at least. If the PC fails, the warranty claim goes to the shop that sold it, and that usually means sending the PC back. Before buying abroad, confirm:
Whether the shop accepts repairs and returns from customers in Andorra, and who pays for shipping both ways.
How long you'll be without the PC while it travels and gets repaired.
How the outbound and return trips are declared at customs. The IGI law provides that, when re-importing goods temporarily exported for repair, the tax is calculated on the cost of the repair and not on the value of the PC. Ask the Duana which procedure applies before you send it.
If you're coming from Spain or France to shop in Andorra
Some people also cross the border to buy here. When returning to the EU, the allowance published by the Govern d'Andorra for industrial products is €900 per person (in Spain, €450 for children under 15, according to the Agencia Tributaria). Allowances can't be pooled between travellers to bring in a single product, and Spanish customs treats composite goods travelling in the same vehicle as a single product, even if they appear on separate invoices. A gaming PC that exceeds that amount must be declared at customs when entering Spain or France.
Worked examples: the same PC in four scenarios
Using round numbers and a hypothetical €1,000 PC before tax (these aren't real prices from any shop), here's how the tax side works out:
Bought from a shop in Andorra: €1,000 + 4.5% IGI = €1,045, with no paperwork.
Bought in person in Spain without reclaiming VAT: €1,000 + 21% VAT = €1,210. When you enter Andorra it exceeds the allowance, so you pay 4.5% IGI on €1,210 (€54.45): €1,264.45.
Bought in Spain and reclaiming VAT: €1,000 + €45 IGI at the border = €1,045, plus the time spent on paperwork at the shop, at the DIVA terminal and at the Duana.
Ordered online from a shop that invoices without VAT: €1,000 + shipping + 4.5% IGI on both + any customs handling fee charged by the carrier.
At best, buying abroad matches the tax side of buying here. The real difference lies in each shop's base price and, above all, in what doesn't appear on the invoice: who builds the PC, who tests it and where you take it if it fails.
Why MEGA SYSTEM is worth considering in Andorra
MEGA SYSTEM is a gaming PC shop at Av. Carlemany, 38, AD700 Escaldes-Engordany. We're open Monday to Saturday from 10:00 to 13:30 and from 16:00 to 20:30, and closed on Sundays. Here's what we offer, without the frills:
Hand-built, with 24 hours of testing. Every PC goes through 24 hours of testing before it's delivered. We explain it in how we work.
3-year warranty on the PCs we build, one year more than Andorra's minimum legal warranty. Warranty claims and repairs are handled in our Escaldes-Engordany workshop.
24-hour delivery to every parish in Andorra, or free collection from the shop.
Prices with IGI included, with no surprises on the invoice.
Real people, no bots: the chat and the support form are handled by the shop team.
Businesses: invoices with NRT and itemised IGI, plus tailored quotes in the business section.
If you already know what you want, you can choose every part in the PC configurator. If you'd rather start from a ready-made system, there are our pre-built gaming PCs, and in PCs by game you can see the FPS to expect in specific titles.
How to buy your gaming PC in Andorra, step by step
Decide what you're going to play and at what resolution: that determines the graphics card and the rest of the budget.
Configure the PC online or choose a pre-built one.
Get your questions answered by chat or form, or drop by the shop in Escaldes-Engordany.
The PC is hand-built and goes through 24 hours of testing.
You receive it within 24 hours in any parish or collect it free of charge from the shop.
Keep the invoice: it's your proof of the 3-year warranty.
Build your PC with a computer shop in Andorra
Buying abroad can make sense for the odd component, but for a complete gaming PC, the assembly, the testing and having the warranty a few minutes from home count for more. If you want to compare, configure your PC online, email us at [email protected] or drop by Av. Carlemany, 38, in Escaldes-Engordany: we'll help you choose every part.
Frequently asked questions
What's the best computer shop in Andorra?
There's no single answer. The best one for you will be the shop that builds and tests the PC before delivering it, handles the warranty in Andorra, serves you in person and gives you an invoice with IGI. Ask every shop the same questions and compare the answers.
Do I have to pay IGI if I bring in a PC bought in Spain or France?
Yes, if it exceeds the allowance of €300 per person (€150 for children under 15). Because the value of a single item can't be split, a PC worth more than €300 pays 4.5% IGI on its full value and has to be declared to the Duana.
Are small parcels arriving in Andorra still exempt from IGI?
No. Since 1 January 2024, under Llei 5/2023, the IGI exemption for imports of up to €22 and for shipments to private individuals of up to €220 no longer exists.
How much can a visitor who shops in Andorra take back to Spain or France?
Up to €900 per person in industrial products (in Spain, €450 for children under 15). Anything above that amount must be declared at customs when returning to the EU.
What warranty does a computer bought in Andorra have?
Andorran law sets a minimum legal warranty of two years for durable goods, and each shop can extend it. At MEGA SYSTEM, the PCs we build come with a 3-year warranty, with repairs carried out in our Escaldes-Engordany workshop.
Is it cheaper to buy a PC in Andorra than in Spain?
In terms of tax, yes: the standard IGI rate is 4.5%, compared with 21% Spanish VAT. If you buy in Spain and reclaim the VAT, you pay IGI when you enter Andorra, so the tax side ends up the same. The final difference depends on each shop's price and its after-sales service.
